BUS 365 Week 10 Quiz – Strayer



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Quiz 9 Chapter 12

IT Strategic Planning



Multiple Choice



1. Making IT investments on the basis of an immediate need or threat are sometimes necessary. What can managers expect from making investments in this way?
a) These are proactive approaches that will maximize ROI.
b) These just-in-time approaches to investments minimize long-term costs.
c) These are reactive approaches that can result in incompatible, redundant, or failed systems. 
d) These quick responses provide the best defenses.








2. The alignment of IT with the business strategy is dynamic and a(n) __________.
a) ongoing process
b) annual event
c) challenge for operations managers
d) decreasing in importance








3. Cloud computing and software-as-a-service (SaaS) are forms of __________.
a) in-house development
b) offshoring
c) outsourcing
d) sourcing








4. Why did British-Swedish company AstraZeneca undergo a major restructure from a traditional model to a loosely-coupled business model?
a) Management forecasted a significant loss in its sales revenues.
b) Management wanted to implement the latest IT and social networks.
c) Competition in the pharmaceutical industry was decreasing.
d) All of the above







5. Optimally, the __________ guides investment decisions and decisions on how ISs will be developed, acquired, and/or implemented.
a) network infrastructure
b) SWOT
c) level of IT expertise
d) IT strategy








6. Typically, ITs that provide competitive advantages, or that contain proprietary or confidential data are developed and maintained by __________.
a) consulting companies
b) the in-house IT function
c) a single vendor
d) multiple vendors








7. According to a survey of business leaders by Diamond Management & Technology Consultants, 87 percent believe that IT is critical to their companies' strategic success. In addition, the survey reported that __________.
a) most business leaders work with IT to achieve success
b) most IT staff are very involved in the process of developing business strategy
c) only about one-third of business executives responsible for strategy work closely with the IT department
d) IT projects are rarely abandoned








8. Which is not one of the reasons why an IT project is discontinued or abandoned?
a) The project was under-budget
b) The business strategy changed
c) Technology changed
d) The project sponsors did not work well together








9. An organization’s __________ define(s) why it exists.
a) strategy
b) objectives
c) targets
d) mission statement








10. __________ are the desired levels of performance.
a) Strategy
b) Objectives
c) Targets
d) Visions








11. An organization’s __________ are action-oriented statements (e.g., achieve a ROI of at least 10 percent in 2014) that define the continuous improvement activities that must be done to be successful.
a) strategies

b) objectives

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